SAP LiveOffice toolbar is missing

There can be couple of reasons that can make the LiveOffice toolbar disappear, including install of new softwares. Step 1 describes the easy way to get the toolbar back. If that does not work, try Step 2 which is the manual way of doing it.

Step 1:

• Run enable_addin.exe from the LiveOffice program folder
• The path would be typically be C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\Live Office 12.0

• Select the office product that the user use for Live Office

• Restart Office Application and see if the LiveOffice toolbar is visible now
• If not, check if it shows up in the toolbars
• Select it, and you should be good to go

Step 2:

• If step 1 does not work, there is a hard way to set the Live Office toolbar up
• This is done by manually re-enable the LiveOffice Com-Add-In:
• In Excel, Select Tools->Customize
• In the Customize window, select Command tab
• Select Command in categories, and COM Add-Ins… in Commands
• Drag and drop COM Add-Ins… to any of the existing toolbars

• Double click to open the Com-Add-In configuration Window

• In the Com-Add-In configuration window, select BusinessObjectsTM Live Office XI 3.1 and hit Remove
• Click Add and browse to the dll to manually add it
• The addin would be typically available in the following path: C:\Program Files\Business Objects\ BusinessObjects Enterprise 12.0\win32_x86\crystal_addin_framework.dll
• This should restore the Live Office menu